Beautiful service.
From first booking
to “see you again.”
Beauty and salon management software for salon owners, at-home beauty agencies and service aggregators. Connect appointments, beauty professionals, payments and customer follow-ups in one service ecosystem.
In-salon · At-home beauty · Multi-service beauty brands
self-care moment.
Discover services. Choose your visit.
Illustrative customer app · Sample booking
BUILT AROUND YOUR BUSINESS
Your service experience.
Your way of operating.
Select your business model to see how booking, assignment and delivery fit together.
COMMON BEAUTY BUSINESS CHALLENGES
Less coordination.
More attention for every customer.
Bookings scattered across calls and chats
A request can be missed when reception, social media and the service team keep separate records.
Create a shared booking record with service, customer, time and assignment details.
“Who is taking this appointment?”
Staff changes and unclear assignments create repeated calls before every visit.
Use manual or configured automatic assignment and partner accept/reject alerts.
Customers asking for status updates
Unclear confirmations and reminders make the experience feel disconnected.
Configure WhatsApp and push updates around booking and service events.
Service additions create billing confusion
Extra services, coupons and final charges need to stay connected to the appointment.
Use service rates, quotations where required, invoices and recorded payment status.
Professional earnings take time to reconcile
Salary, commission and pending collections can become separate spreadsheets.
Review supported salary or commission arrangements, wallets and payouts in the relevant modules.
Returning customers start from scratch
The next appointment is harder to manage without a record of previous services.
Use customer booking history and follow-up records; scope preferences and package balances where needed.
ONE CONNECTED JOURNEY
From discovery to the next appointment.
Discover & choose
Show service categories, descriptions and configured rates in your branded booking experience.
Book a visit
Capture the slot, customer details and address or outlet according to your setup.
Assign a professional
Send the booking to the responsible team member using agreed assignment rules.
Deliver the service
Share job details and record service progress, notes and configured verification.
Bill & collect
Keep services, invoices, payment status and professional earnings connected.
Bring customers back
Use service history, coupons and configured follow-ups to support repeat bookings.
THE DAY AT A GLANCE
Give every appointment
a clear owner.
See who is assigned, which service is booked and what needs attention. Give the front desk and mobile professionals a shared view of the work.
- Customer, service and visit details
- Professional assignment and job status
- Rescheduling and exception handling through the agreed workflow
- Invoice and payment visibility
Illustrative planner. Specialist salon calendar views, chair or room allocation, travel buffers and automatic conflict prevention require confirmed scope.
SERVICES WITH DIFFERENT NEEDS
A quick appointment.
A package. A special occasion.
ADMIN + CUSTOMER + PROFESSIONAL
One brand experience.
Three connected workspaces.
Illustrative interface concepts. Actual screens and included modules depend on the selected package.
Admin workspace
Manage bookings, assignments, services, rates, collections and professional payouts. Review supported multi-location operations from the admin panel.
At your address · 11:30 AM
Customer experience
Let customers explore your services, select a visit, receive updates and review completed work through the agreed branded app or website.
Professional app
Receive assignments, review job details and record service progress. Supported verification, history and earnings modules keep professionals connected.
SERQ SaaS starts with the admin panel and partner app. Customer app and booking website are separate add-ons or part of the agreed white-label scope.
WHATSAPP & PUSH AUTOMATION
A thoughtful update
at the right moment.
Keep customers informed about their appointments and give professionals timely booking alerts. Agree the events, templates and recipients for your operation.
- Booking confirmation and appointment reminders
- Professional assignment and status updates
- Completion, invoice and feedback follow-ups
- Rebooking or promotion messages where configured
WhatsApp requires opt-in, approved templates and the applicable messaging setup and charges. Push requires app permissions. Illustrations show proposed messages, not a live sending integration.
Facial & care · Tomorrow, 11:30 AM. Please contact the team if your plans change.
Review the service, time and location, then accept or reject as configured.
Your appointment is complete. View the booking and share your feedback.
CHOOSE HOW YOU LAUNCH
Run your team.
Or launch your own beauty platform.
SERQ SaaS
For beauty agencies and service teams that need shared operations software.
- Admin panel and partner app
- Booking, assignment and service operations
- Plan-specific billing, earnings and reporting
- Customer app and website available separately
White-label Beauty OS
For founders and brands building a customer-facing beauty service business.
- Branded customer app within agreed scope
- Partner app and web admin panel
- Booking website and integrations as agreed
- Custom workflows available with separate scope
White-label software is offered under the agreed one-time licence package. Hosting, third-party APIs, messaging, support/AMC, source code and custom development are separate unless expressly included. Confirm app platforms, modules and delivery scope in your proposal.
BEAUTY & SALON SOFTWARE FAQ
Questions before you choose your platform.
Who is SERQ Beauty & Salon OS designed for?
Salon and studio owners, at-home beauty agencies, grooming businesses and beauty-service aggregators. The setup depends on whether your team serves customers at an outlet, at home or through a partner network.
Can I manage salon appointments and at-home bookings together?
A combined workflow can be scoped around service location, categories, professional assignment and booking channels. Confirm location selection, calendars and operational rules during your demo.
Can customers book through an app with my brand?
Yes, a branded customer app and booking website can form part of the white-label package or an agreed add-on. They are not automatically included with the base admin-and-partner SaaS subscription.
Can I manage staff commissions and partner payouts?
SERQ supports relevant commission, salary, wallet and payout modules. Confirm your team arrangement, settlement rules and the modules included in your selected plan.
Does it support salon chairs, rooms and double-booking prevention?
These resource constraints need explicit confirmation. Share service durations, staff skills, chair or room capacity, processing times and scheduling rules so Codequery can define the required setup or custom workflow.
Can I sell beauty packages and memberships?
Package and membership flows can be scoped around your offer. Session balances, expiry, redemption, cancellation rules and recurring payments must be defined before implementation.
Can I send WhatsApp reminders and push notifications?
Yes, supported booking events can be connected to configured notifications. WhatsApp templates, consent, sender setup and messaging charges apply; push notifications depend on app permissions.
Can I manage multiple branches or service areas?
Multi-location requirements can be discussed against the relevant plan. Outlet-specific pricing, staff permissions and consolidated reporting should be confirmed in the scope.
Can this handle bridal bookings or multi-artist services?
Enquiries, quotations and service bookings provide the base. Trials, deposits, multiple artists, linked appointments and event schedules require a clearly agreed workflow.
What should I share before the demo?
Tell us your business model, locations, team size, service categories, booking channels and launch requirements. Include any package, commission, scheduling or payment rules you need.
BUILD YOUR BEAUTY BUSINESS WITH SERQ
Make every booking
feel like your brand.
Show us how your salon, agency or marketplace works. We’ll map the customer journey, professional workflow and right delivery model.