One connected view
of your service business.
From the first booking to the final payout, connect your office, service partners and customer experience. Explore the SERQ features that support each stage of daily operations.
SaaS for your service team · White label for your own brand
INSIDE THE WHITE-LABEL SYSTEM
Your service business.
A connected admin workspace.
See the actual SERQ white-label admin interface. Coordinate bookings, partners and collections while your customer and partner channels work under the agreed brand setup.
Enlarge the admin screenshot
On smaller screens, swipe horizontally to inspect the dashboard.
Booking visibility
See total, completed, ongoing, pending and cancelled jobs, with operational filters and a dedicated bookings workspace.
Revenue & collections
Review completed-job revenue, money collected, outstanding balances and collection-related summaries for the selected dates.
Partner operations
See accepted jobs and pending assignments, with provider management and live-tracking entry points in the admin interface.
Reporting & service mix
Compare the displayed job and revenue contribution by service or category, and review outstanding-balance ageing.
The panel shown is the white-label system. SaaS onboarding and plan inclusions are presented separately below.
START WITH SERQ SAAS
Put your workflow
to the test.
Sign up for SERQ and begin your trial. Explore the admin-and-partner workflow for your service team, then choose the plan that fits your operation.
Trial access and terms follow the signup flow. Branded customer apps and booking websites are separate add-ons or part of an agreed white-label package.
Use the signup flow to begin onboarding and review the trial terms.
Review the service, booking and partner tools available to your trial account.
Check how you would capture requests, assign jobs and track service delivery.
Select the appropriate SaaS plan or discuss a branded white-label deployment.
EXPLORE THE FEATURE LIBRARY
Start with the part of your business
you want to organise.
Select a category, then open a feature to see how it fits your workflow.
Feature availability varies by SERQ version, plan and agreed delivery scope. Your demo and proposal confirm the modules and configuration included.
SEE HOW THE FEATURES WORK TOGETHER
A booking is only the beginning.
Capture the request
Service catalogue, customer records and POS help your office turn requests into structured bookings.
Assign the work
Dispatch and provider management connect jobs with the responsible service professionals.
Keep delivery visible
Partner workflows, booking status and configured notifications keep the team informed.
Record the charges
Rate cards, inventory and invoices support the commercial side of service delivery.
Review the money
Payment history, wallets and payouts help the office follow collections and settlement.
Manage the relationship
AMC, leads, complaints, reviews and promotional tools support follow-up and repeat business.
ONE ECOSYSTEM, DIFFERENT WORKSPACES
Give each person
the tools for their part of the job.
Admin panel
Coordinate bookings, services, people and financial records. Review operational summaries and define administrative access.
Partner app
Share assigned job details with field professionals and use the supported execution and earnings workflows.
Customer experience
Offer branded booking channels through the customer app and website included in your selected delivery scope.
CHOOSE YOUR DELIVERY MODEL
The right feature set.
The right way to launch.
SERQ SaaS
Start with an admin workspace and partner app for your service team. Choose the plan and modules that fit your operation.
- Admin and partner operations
- Plan-specific feature availability
- Customer app and website offered separately
White-label SERQ
Build a branded customer and partner ecosystem with the apps, website and admin modules agreed in your proposal.
- Branded customer and partner channels
- Agreed one-time software licence package
- Custom workflows and integrations scoped separately
Hosting, messaging, third-party APIs, support/AMC, source code and custom development are separate unless included in your agreement. A feature shown in one version is not an entitlement for every plan.
FEATURE QUESTIONS
Choose with a clear scope.
Are all these features included in every plan?
No. Availability depends on the SERQ version, subscription plan or white-label agreement. Your proposal should identify the included modules and any additional setup or development.
Can my office create bookings received by phone?
The POS booking workflow provides service selection, customer lookup, scheduling and payment-method selection so the office can enter a service request.
Can I assign jobs manually or automatically?
The inspected panel exposes manual and automatic assignment controls. Eligible providers and the exact routing, acceptance and reassignment rules depend on your configuration.
Does SaaS include my branded customer app?
The base SaaS offering is centred on the admin panel and partner app. Customer app and booking website delivery must be included as an add-on or in the agreed white-label package.
Can SERQ connect to WhatsApp and other tools?
Supported integrations require setup and agreed event mapping. WhatsApp sender, consent, templates and messaging charges apply. IVR, SMS, email and other integrations should be explicitly confirmed for your version.
Can you adapt the workflow for my industry?
Yes, share the required booking, service, approval and billing process. Codequery can identify what is already supported and what needs configuration or custom development.
SEE SERQ WITH YOUR WORKFLOW
Bring your process.
We’ll show you the relevant features.
Tell us how customers book, how your team delivers and how you settle payments. Get a walkthrough focused on your business.
From service management to analytics
The operations path runs in this order. Each step opens the feature that handles it.
Step 1
Service management for catalogs, job types, and pricingDefine the services a customer can book and what each job includes.
Step 2
Bookings from the admin panel, POS, and customer formsCreate, assign, and follow every job from the first request.
Step 3
Dispatch and live tracking for jobs on the waySend the job out and show GPS, ETA, and arrival to the customer.
Step 4
Provider management for field teams and assignmentsOnboard providers, set the services they can take, and assign work.
Step 5
AMC contracts and scheduled repeat visitsKeep annual contracts and the visits that belong to them on the calendar.
Step 6
Payouts, commissions, and provider walletsRelease commission and salary after the job is done.
Step 7
Analytics for revenue, jobs, and team performanceSee which services, cities, and providers are carrying the work.