Every vehicle.
Every service.
One connected operation.
Automobile service management software for garages, doorstep car-care businesses and service aggregators. Connect bookings, technicians, quotations, parts, invoices and customer updates—from the first request to the next service.
Garages & workshops · Car wash & detailing · Doorstep service
vehicle need?
Illustrative customer app · Sample data
CHOOSE YOUR OPERATING MODEL
At the workshop.
At the doorstep. Across your network.
Explore the workflow that fits how your business delivers vehicle services.
THE GAPS BETWEEN BOOKING AND HANDOVER
Give every job an owner.
Give every update a place.
Customer requests live in too many places
Phone calls, messages and walk-ins make it difficult to track every open request.
Create a shared booking record with service details, customer contact and appointment information.
Technicians keep calling for job details
Unclear assignments and missing notes interrupt the team and the front desk.
Share assigned job details through the partner app and review service status in admin.
The repair needs more than the original estimate
Additional parts or labour make charges harder to explain.
Keep quotations and invoice items connected. Formal customer approvals and revised-estimate controls can be scoped.
Spare parts and billing drift apart
Stock usage and job charges may sit in different records.
Use supported inventory and invoicing modules. Vehicle-fitment catalogues and serialised parts require agreed scope.
Customers ask for the same status repeatedly
The office becomes the middleman for every progress update.
Configure supported WhatsApp and push events so customers and partners receive relevant updates.
Repeat service depends on someone remembering
Customer history and pending follow-ups are easy to lose after payment.
Use previous bookings and follow-up records. Mileage-based reminders and automated maintenance schedules require configuration or development.
FROM REQUEST TO REPEAT SERVICE
A clearer workflow
for the whole service journey.
Capture the booking
Record the service request, customer and visit preference. Define vehicle fields during setup.
Assign the job
Route work manually or through configured automatic assignment and partner alerts.
Inspect & quote
Record findings and prepare relevant service, labour and parts charges.
Complete the service
Keep operational progress, work notes and agreed completion evidence with the job.
Invoice & settle
Review the invoice, payment status and supported technician or partner earnings.
Follow up
Use customer service history to handle feedback, return visits and the next service conversation.
CUSTOMER + VEHICLE + SERVICE CONTEXT
The next visit
should start with context.
Give your team the customer’s service history and the information needed for the current job. Define a vehicle register when customers own multiple vehicles or your business serves fleets.
- Customer, location and reported issue
- Vehicle type and agreed make/model fields
- Job notes, quotations and invoices
- Previous work and return-visit references
The vehicle record shown is a proposed view. Registration/VIN mapping, odometer history, multiple-vehicle accounts and vehicle-specific maintenance rules require confirmed scope.
Hatchback · Service #1042
EXPLORE SERVICE JOURNEYS
Repairs, detailing and fleet work
need different workflows.
ADMIN + CUSTOMER + PARTNER
One brand experience.
Three connected workspaces.
Interface concepts with sample data. Actual screens and included modules follow your selected package.
Operations admin
Manage services, bookings, assignments, quotations, inventory, invoices and partner payouts through the relevant admin modules.
Tomorrow · Preferred morning slot
Customer app / website
Let customers explore services, book a visit and receive updates through your branded channels. Vehicle records and estimate-approval screens are scoped to your requirements.
Technician / partner app
Receive assignments, review service details and record progress. Supported work proof, verification and earnings modules keep the field team connected.
Base SERQ SaaS includes the admin panel and partner app. The customer app and booking website are separate add-ons or part of the agreed white-label package.
WHATSAPP & PUSH AUTOMATION
Less chasing.
Clearer service updates.
Keep customers informed and alert partners when work needs their attention. Configure the events and message templates around your operating process.
- Booking confirmation and visit reminders
- Technician or partner assignment alerts
- Service progress and completion updates
- Invoice, feedback and follow-up messages
WhatsApp requires opt-in, approved templates and applicable messaging setup and charges. Push depends on app permissions. Quotation approval links and advanced reminder rules require confirmed scope.
Your service booking is confirmed. Open your booking to review the appointment or contact our team.
Review the service, location and job notes, then respond to the booking as configured.
View your completed booking and invoice. Share your feedback with our team.
TAILOR THE WORKSHOP PROCESS
Go deeper where
your operation needs it.
Workshop job cards & bays
Scope inspection checklists, bay capacity, technician skills, multi-stage jobs and customer estimate approvals around your workshop.
Pickup, drop & vehicle custody
Define driver allocation, pickup/drop status, condition photos, handover acknowledgements and exception handling as a separate workflow.
Dealer, fleet & parts systems
Map integration needs for vehicle records, parts catalogues, accounting, fleet approvals or dealer systems. Warranty claims and OEM processes require specialist scope.
SAAS OR YOUR OWN BRAND
Run your service team.
Or launch your auto-service platform.
SERQ SaaS
For garages and mobile service teams organising daily operations.
- Admin panel and partner app
- Service booking and assignment workflow
- Plan-specific inventory, billing and payouts
- Customer app and website scoped separately
Your automobile service brand
For founders and service networks building a branded customer experience.
- Branded customer app within agreed scope
- Partner app and web admin panel
- Booking website and integrations as agreed
- Custom automobile workflows quoted separately
White-label software is offered under the agreed one-time licence package. Hosting, third-party APIs, messaging, support/AMC, source code and custom development are separate unless expressly included. Confirm app platforms, modules and delivery scope in your proposal.
AUTOMOBILE SERVICE SOFTWARE FAQ
Questions before your demo.
Who is SERQ Automobile Service OS for?
Garages, independent workshops, car-wash and detailing businesses, mobile vehicle-service agencies and automobile service aggregators that need shared booking and field-team operations.
Can I manage both workshop and doorstep bookings?
A combined workflow can be scoped around service categories, customer locations, workshop appointments and assignments. Bay capacity, travel buffers and specialised calendar rules require confirmation.
Can I launch my own branded car-service app?
Yes. Customer app, partner app, admin and booking website can be included according to your white-label proposal. Base SaaS does not automatically include the customer app or website.
Can it manage spare parts and service invoices?
SERQ offers relevant inventory, rate-card, quotation and invoicing modules. Confirm your stock allocation and billing process; vehicle-fitment data, serialised components and supplier procurement require separate scope.
Does it include vehicle job cards and inspection checklists?
These should be defined for your operation. Share required fields, inspection items, attachments, work stages and approval rules so Codequery can confirm configuration or development needs.
Can customers approve repair estimates online?
Quotation and invoicing modules provide a foundation. Customer-facing approval, revised-estimate history and work-release rules need explicit confirmation in your scope.
Can I offer wash subscriptions or detailing packages?
Service packages can be discussed against your catalogue. Recurring billing, visit credits, validity, redemptions and cancellation rules require agreed configuration or custom development.
Can I manage fleets, multiple vehicles and business accounts?
A fleet workflow can be scoped around company accounts, vehicle records, approval rules, consolidated invoices and reports. Telematics or maintenance triggers are separate integrations.
Can it handle pickup/drop or roadside assistance?
These are custom operational workflows. Driver allocation, custody records, live availability and escalation requirements must be defined. Emergency dispatch or guaranteed arrival times are not assumed.
What should I prepare for the demo?
Share your business model, locations, service categories, team size and booking channels. Include workshop stages, parts handling, commission rules and any vehicle, fleet or integration requirements.
BUILD YOUR AUTOMOBILE SERVICE BUSINESS WITH SERQ
Put your service operation
in the driver’s seat.
Show us how your garage, car-care agency or service network works. We’ll map the booking journey, team workflow and delivery model.